Privacy policy

Last Updated: Jun 28th 2024


Overview

This Privacy Policy describes how One Up Balloons (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from oneupballoons.com (the "Site"), or use our services. By using any of our services, you agree to the collection, use, and disclosure of your information as described in this policy.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our information practices. We will notify you by revising the date at the top of the policy and, in some cases, we may provide more prominent notice.

Collection and Use of Personal Information

Information You Provide:

  • Contact details such as your name, address, phone number, and email.
  • Order details including payment confirmation and order history.
  • Account details like username and password.
  • Customer service interactions.

Information We Collect Automatically:

  • Usage data through cookies, including device and connection information, IP addresses, and information about how you interact with our Site.

Information from Third Parties:

  • Information from partners and service providers that help us in delivering services to you.

Use of Your Information:

  • To fulfill orders, manage accounts, and provide customer support.
  • For marketing and promotional efforts.
  • To improve and personalize your experience on our Site.

Sharing of Your Information:

  • With service providers and partners who assist us in operating the Site and conducting our business.
  • As necessary for legal purposes or in the event of a merger or acquisition.

Cookies and Tracking Technologies:

We use cookies to maintain the functionality of our Site and to enhance user experience. You can typically remove or reject cookies via your browser settings.

Your Rights:

Depending on your location, you may have the right to access, correct, or delete the personal information we collect about you. You can exercise these rights by contacting us directly.

Security:

We take reasonable measures to protect your personal information but cannot guarantee its absolute security.

International Data Transfers:

We may transfer your information to other countries and take necessary measures to ensure your information is protected.

Contact Us:

For any questions or concerns regarding this policy or your personal information, please contact us at sales@oneupballoons.com or at our physical location:

ONE UP BALLOONS
1000 West 8th Street,
Suite 2521,
Los Angeles, CA 90015,
United States